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Variety of volunteer roles available including Receptionist, Information Assistant, Adviser & Trustee
Citizens Advice Basildon Borough

Job Description

Make a Difference and help your local community with Citizens Advice.
Citizens Advice helps thousands of local residents in Basildon Borough every year. We provide free and confidential information, advice and guidance about almost any subject. A full accredited training programme is provided along with the support you may need.
We are actively recruiting more volunteers to join our dedicated and brilliant team. We have a wide variety of roles available, with different levels of training. You could train as a receptionist and be our first point of contact or learn how to provide information to empower clients to resolve their issues. Alternatively you may decide to extend your skills by training to provide our full advice service. In addition we have vacanices on our trustee board if you feel more suited to a governance role.

Your desire to help people is often more important than your previous experience because full training is provided. However it is useful if you can commit to a minimum of 5 hours most weeks and have some IT skills.

We have 3 offices in Basildon, Billericay and Wickford, so you can pick the most convenient.
All reasonable travel expenses are covered along with a steady supply of tea and biscuits.

The client requests no contact from agencies or media sales.